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Customer Service

Returns

Replacement Component

If you require a replacement for a faulty component please complete the Contact Form – this must be supported with a copy of your proof of purchase.

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Faulty Product

Under the Consumer Rights Act 2015, a faulty product should be returned to the retailer where the item was purchased as per your legally binding contract with that retailer at the time of sale. A refund or replacement will be issued (provided you have the relevant receipt or proof of purchase).

If you require further information regarding the Consumer Rights Act 2015 please contact:

Trading Standards –

03454 040506 / http://www.tradingstandards.uk

http://www.gov.uk/government/publications/consumer-rights-act-2015

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