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Christmas close down – Customer care 

Our offices are closed for the Christmas / New Year holidays on 22nd December at 4pm and will be re-opening on Tuesday 2nd January 2024.

Please note that over this period we receive many enquiries and will deal with them on a date received basis once the office re-opens. Please allow up to 7 working days once the office has re-opened, in order to receive a response.

If your enquiry relates to a missing instruction manual – please visit our website www.johnadams.co.uk and see our instruction manual section where many are available to download.

If you wish to purchase additional components/spare parts – please see our spare parts section where many parts are available to buy.

Many thanks

John Adams Leisure Ltd

Customer Care Team

If you’re an inventor or have a product idea that you’d like to share with us, please email the team directly on ideas@johnadams.co.uk 

To help us deal with your enquiry effectively, please ensure that you complete and check ALL sections on the enquiry form before sending and please only send the enquiry once, as this will help avoid delays.

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For INTEX spares or warranty replacements, you’ll need to visit our dedicated INTEX page

If you still need some help, then please contact us using the form , giving us as much background info as possible and we’ll get back to you as quickly as possible: