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Hello! Thank you for visiting the John Adams website.

Just to make you aware, our offices are still open and we are here, working hard to process all of your spare parts orders and answer all of your questions and queries. 

However, as I’m sure you can imagine, it’s a very busy time for us and we’re working with reduced staff levels to ensure safe distancing for all of our workers. Unfortunately, this means it may take us a little longer than usual to respond.   If you have any queries, please email customerservices@johnadams.co.uk

if you have any Intex queries, please email intex@johnadams.co.uk

We very much appreciate your patience and understanding in these exceptional circumstances and we promise to get back to you as quickly as we can.

 Thank you and stay safe!

If your enquiry relates to a missing instruction manual – please visit our instruction manual section where many are available to download.

If you wish to purchase additional components/spare parts – please see our spare parts section where many parts are available to buy.

If you’re an inventor or have a product idea that you’d like to share with us, please email the team directly on ideas@johnadams.co.uk 


Many thanks

Customer Care Team


To help us deal with your enquiry effectively, please ensure that you complete and check ALL sections on the enquiry form before sending and please only send the enquiry once, as this will help avoid delays.